Terms & Conditions of layby service

Length of Lay-by (4 weeks) otherwise layby will be cancelled

A 30% non-refundable deposit of the total purchase value is required to place a lay-by.

If your item is not paid in full with 30 days, your deposit will not be refunded

Lay-by merchandise cannot be sent to the customer until the full amount has been paid.

Lay-by merchandise may be exchanged for size, but cannot be refunded

Lay-by merchandise cannot be on sale

Customers cannot use promo codes to Lay-by

Customers cannot use credit voucher on a lay-by

If a lay-by is approved for refund by Ellezeitoune.com.au, the amount minus the 30% deposit will be refunded

Any exchanges must be done within 14 days of merchandise being paid for and sent to you.

Lay-by merchandise cannot be exchanged until the full amount has been paid.

Customers will be notified with reminders before the lay-by period has expired. Any lay-bys not paid in full in the four-week period will be cancelled, and all payments will be refunded to the customer, with the exception of the 30% deposit.

The customer or Ellezeitoune.com.au has the right to cancel a lay-by at any time in the four-week period.

If the customer chooses to cancel a lay-by within the four weeks, all payments will be refunded with the exception of the 30% non-refundable deposit.

If a lay-by is cancelled by Ellezeitoune.com.au (excluding those cancelled for non-payment), the customer will be given 7 days’ notice and all payments including the 30% deposit will be refunded to the customer.

Customers who Lay-by merchandise that go on sale within the 4 weeks will receive the sale price.